Edmonton Transit System (ETS) operates public transportation services including buses, Light Rail Transit (LRT) and Disabled Adult Transit Services (DATS). DATS provides door to door, driver-assisted transit service for adults with a physical or cognitive disability who are unable to use conventional transit. Edmonton Transit’s fleet encompasses over 900 conventional, articulated and community small buses as well as 98 lift van buses to deliver DATS trips.
In this case study, discover how ETS utilized Trapeze solutions to manage their increasing demand, while effectively maintaining a client satisfaction level of 94%.