Kiwanis Transit services rural townships that in close proximity to urban centers. By bringing riders from their rural communities to city centers, Kiwanis Transit's vehicles accumulated an average of 450 kilometers per shift. The scheduling solution that they were using quickly reached capacity.
Challenges: Kiwanis Transit was using an older scheduling solution that had reached capacity. They needed a fully automated solution with batch scheduling capabilities and manual adjustments.
Solutions: They installed NOVUS-DRM which provided the tools to plan, manage, deliver, and monitor paratransit service.
Thanks to the NOVUS-DRM, Kiwanis Transit saved $1,500 per month in taxi fees. These cost savings came from the implementation of a system that automatically scheduled rides and maximized the number of passengers riding in each vehicle.