Santa Clara Valley Transportation Authority (VTA) required additional funding and had an abundance of data that could be used to leverage an increase in funding. Inefficient software made it difficult to access the data.
Challenges: VTA used an inefficient software tool that had no documentation of software code and no backups for the system administrator. It was hard to track unsampled trips as the data wasn't centralized and the maintenance of this software was no easy task.
Solutions: VTA implemented Trapeze APC Gateway, a web service that runs in the background waiting to process APC, farebox, or handheld ride/point check data.
The APC Gateway's load balancing algorithm was 98 percent accurate when compared to manually checked data.