How to Drive More Value from Your Investment in Trapeze PASS

Staff turnover, product enhancements, and operational changes over time mean that end-users often do not have a full understanding of how to fully leverage the technology they are using. Regular retraining for all staff is essential for utilizing the technology to its fullest.

In this webinar, Sr. Demand Response Consultunt Keith Forstall will be providing examples of various refresher Training options available that can improve how you, or your team, use Trapeze PASS.

Training options that will be covered include:

Reservation Training - Shortcut options, basic featurs of booking screen, schedule booking wizard, client screen etc.

Dispatch Training - Overview of various aspects of dispatch screen.

Scheduler Training - Review the scheduling process, examine the violation and parameter sets, demonstrate the benefits of batching, etc.

Driver/MDT Training - Refresher on use of MDT for trip performance, no show and cancel at door requests, sending messages to dispatch etc.

Manager Training - Build meaningful KPI's, establish baseliness, and assist in set up reporting process to support trend analysis.

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