When Capital Area Transportation Authority or CATA began in 1972, it operated 14 bus routes and gave 750,000 rides. The number of bus routes has doubled since then. In 2007, passengers took a record 10.7 million rides on CATA.
Looking to enhance the management of its operations CATA was hoping to:
1) Reduce the amount of time necessary to process a bid
2) Reduce the amount of errors that occurred during this process
3) Allow operators greater access to their own information