Spokane Transit Authority (STA) was late to the electronic operations game. Pencil and paper can only go so far in today's ever-changing technological world. Work time efficiencies were realized from this transition to the electronic operations method.

Challenges: Conducting next day scheduling and completing payroll with only a pencil and paper made officer operations inefficient.

Solutions: STA implemented Trapeze's OPS solution along with TransitMaster Intelligent Decision Support. The seamless integration of Trapeze products with other third party vendors removed inefficiencies from their processes.

The implementation of the OPS solution and IDS resulted in a five hour work time decrease.

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