Spokane Transit Authority (STA) was late to the electronic operations game. Pencil and paper can only go so far in today's ever-changing technological world. Work time efficiencies were realized from this transition to the electronic operations method.
Challenges: Conducting next day scheduling and completing payroll with only a pencil and paper made officer operations inefficient.
Solutions: STA implemented Trapeze's OPS solution along with TransitMaster Intelligent Decision Support. The seamless integration of Trapeze products with other
The implementation of the OPS solution and IDS resulted in a five hour work time decrease.