Southeastern Pennsylvania Transportation Authority (SEPTA) retired its pen and paper documentation and made the move to Trapeze automated workforce management.
Challenges: SEPTA has been steadily progressive but like many agencies, there were still time-consuming manual tasks such as spending unnecessary time on tracking employees and their schedules, that took up a lot of their day. The result was miscommunication between employees and departments.
Solutions: SEPTA uses Trapeze's Workforce Management (OPS) solution and recently implemented OPS' Sign-In Terminal module. Since then, they’ve transformed their scheduling and operations for the better. It allows employees to automatically bid for open shifts while tracking who is on the job and where.
Read more to see how SEPTA leveraged OPS to streamline their scheduling and operations and made managing attendance a whole lot easier.