In this video, you’ll hear from Harold Matthies, Transit Technology Coordinator for Saskatoon Transit, about upgrading to TransitMaster. He outlines three key facets of the successful change management strategy he utilizes:
· Educate
· Define expectations
· Talk about the functionality
Watch the video to learn more about his thoughts on change management, plus how he leverages the support of Trapeze client engineers to guarantee a positive experience for all end users.