Automatic Vehicle Location (AVL) and Mobile Data Terminals (MDTs) are being used extensively in virtually any industry that employs a fleet of vehicles, and are especially valuable to paratransit organizations. The benefits of AVL/MDT technology combined with scheduling and routing software for paratransit agencies is clear: managers and office staff can use these technologies to improve on-time performance, streamline operations and reporting, and improve customer service.

While these are all great benefits for any paratransit agency, scheduling software, even when combined with AVL/MDT technologies, only goes so far. Often overlooked is the effectiveness of fleet management technologies when applied to paratransit operations. This white paper will discuss what a comprehensive paratransit fleet management solution includes, the benefits of implementing a fleet management solution, and provide guidance on how to select the right solution.

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