From first-mile/last-mile connections to mobilizing transit deserts, microtransit is how agencies across North America are filling their transit gaps. An increasing number of communities are starting to see microtransit as a flexible tool to better accommodate their service areas.
Mobility on demand and paratransit have always been forms of microtransit, we just haven’t looked at it that way. Your paratransit service gets riders from A to B with no set schedule, route, or stops. Microtransit allows you to expand booking access and use different kinds of vehicles to deliver service. Microtransit doesn’t replace, but rather augments your current paratransit service - making it easier for you to connect people and places.
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